Quick Contact
Existing Partners — Open a Ticket
Already have a portal account? Please do not email — log in to portal.elitesuppliesinc.com, click "Support" and open a ticket.
Tickets are tracked, prioritised by your account, and answered within 24–48 business hours. It's the fastest, most secure way to reach us.
Everyone Else — Email Us
For all other inquiries — new partner applications, general questions, media, careers, legal, privacy — email info@elitesuppliesinc.com.
Response: within 1–3 business days. Or use the form on the right.
Business Hours
Monday – Friday: 9:00am – 5:00pm AEST
Saturday & Sunday: Closed
Portal tickets & email accepted 24/7 — replies on the next business day.
One Inbox for Everything
info@elitesuppliesinc.com
We've consolidated to a single email address. Whether your question is about applications, dropship pricing, payments, returns, shipping, legal, privacy, careers or media — it all goes here, and the right person on our team will reply.
⚡ Already a partner? Skip email and open a ticket inside the portal — it's faster, tracked against your account, and avoids spam folders.
Our Locations
Clayton South Warehouse
10-12 Eileen Rd, Clayton South VIC 3169
Trade walk-ins by appointment only.
Brunswick Showroom
36 Hope St, Brunswick VIC 3056
Trade walk-ins by appointment only.
Response Time Expectations
Security notice: We never ask for passwords by email, never request payment outside the portal, and always contact you from @elitesuppliesinc.com. If you receive suspicious communication, forward it to info@elitesuppliesinc.com.
Send us a message
Fill in the form and our team will get back to you within 1 business day.
Other ways to reach us