Payment Policy

Last updated: 4 May 2026

Contents

Payment Method

We accept Direct Bank Transfer (EFT) only. We do not accept credit cards, PayPal, or any other payment method. All transactions are processed exclusively through our secure dropship payment portal.

As a dedicated B2B dropship operation, Direct Bank Transfer is our chosen payment method. It is secure, traceable, and keeps transaction fees out of your cost — ensuring you receive the best possible dropship pricing with no hidden payment surcharges.

Our Payment Portal

Elite Supplies Inc operates a purpose-built dropship payment portal with a fully automated system designed specifically for our retail partners. The portal handles everything from order confirmation through to payment verification — giving you a transparent, documented experience at every step.

Secure Bank Detail Delivery
Bank details are never published publicly. They are shared exclusively through the portal after your order is confirmed, ensuring your transfer goes to the right place every time.
Automated Processing
Our automated system links your payment submission directly to your order, removing manual handling delays and reducing the risk of errors.
Screenshot Upload
After completing your bank transfer, you upload your payment screenshot directly in the portal. This creates an immediate, timestamped record tied to your order.
Real-Time Verification
Our team verifies your payment against the incoming transfer. Once confirmed, your order moves to fulfilment automatically — no chasing required.

How It Works — Step by Step

  1. 1
    Place Your Order
    Browse our catalogue and submit your dropship order. You will receive an order confirmation with a unique order reference number.
  2. 2
    Receive Secure Bank Details
    Once your order is confirmed, our portal automatically provides you with our bank transfer details. These are shared securely within your account session — never sent unencrypted via email.
  3. 3
    Transfer Payment
    Log in to your bank and complete the transfer using the provided details. Include your order reference number in the payment description so we can match it instantly.
  4. 4
    Upload Payment Screenshot
    Return to the portal and upload a screenshot of your completed transfer confirmation. This creates a verifiable record and triggers our verification queue.
  5. 5
    Payment Verified
    Our team matches your screenshot against the incoming transfer. Once verified, you receive a payment confirmation and your order is released for dispatch.
  6. 6
    Tax Invoice Issued
    A fully verifiable tax invoice and receipt are generated automatically and attached to your account. Available to download at any time from your portal history.

Bank Details

For security reasons, our bank account details are not published on this website. They are provided exclusively through our secure dropship portal after your order is placed and confirmed.

If you have not received bank details after placing an order, please contact us and we will assist you promptly.

Important: Elite Supplies Inc will never ask you to transfer funds to a different account via email. If you receive such a request, do not action it — contact us immediately to verify.

Payment Verification

Every payment submitted through our portal goes through a two-step verification process:

  • Screenshot match: Your uploaded payment screenshot is reviewed against our records
  • Bank reconciliation: The incoming transfer is matched to your order reference number and amount

Verification is typically completed within 1–4 business hours during operating hours (Monday–Friday, 9am–5pm AEST). Once verified, you will receive a confirmation notification and your order will proceed to fulfilment.

Payments submitted outside business hours will be verified on the next business day.

Invoices & Receipts

All invoices and receipts issued by Elite Supplies Inc are fully verifiable:

  • Each invoice carries a unique sequential invoice number
  • Invoices include your business name, ABN (where applicable), itemised order details, GST breakdown, and payment confirmation status
  • Receipts are generated automatically upon payment verification
  • All documents are stored in your portal account and available for download at any time
  • Documents are suitable for accounting, tax, and audit purposes

If you require a duplicate invoice or have a query about a specific document, contact our accounts team.

Payment Timing & Order Dispatch

  • Orders are not dispatched until payment is fully verified
  • Same-day dispatch applies to orders verified before 12:00 PM AEST on business days
  • Bank transfers typically clear within 1 business day for Australian bank accounts
  • International transfers may take 2–5 business days to clear — contact us in advance for international payment arrangements

Security

The security of your payment information is our priority. Our payment portal is built with the following safeguards:

  • All portal sessions are encrypted via HTTPS
  • Bank details are never transmitted in plain text or exposed publicly
  • Payment screenshots are stored securely and accessed only by authorised staff
  • Account activity is logged for audit and dispute resolution purposes

We will never ask for your bank account login credentials, card details, or passwords under any circumstances.

Questions?

If you have any questions about a payment, an invoice, or our payment process, our accounts team is here to help: